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Eating & Drinking · Boston, MA

Citizenm Hotel

50 Causeway St

Last inspected Oct 29, 2026 · View Map ↗ · Compare ↗

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SteadyThe last two inspections recorded a similar number of violations. Review the dated records below.

Quick Answers

When was Citizenm Hotel last inspected?
The most recent inspection on record was on Oct 29, 2026. The result listed by Boston Inspectional Services Department was “Passed”.
Were any violations recorded at the last inspection?
Yes: 2 violations recorded, none marked critical. Each one is listed below with the official wording.
How many inspections are on record?
12 inspections on record, from Nov 8, 2023 to Oct 29, 2026.
Has Citizenm Hotel ever been closed by the health department?
No closure appears in the 12 inspection records we hold for this business. The earliest is dated Nov 8, 2023.

The Full Inspection History

12 inspections

Inspection

Oct 29, 2026

Passed

2 recorded violations

minorCode 590.002/2-402.11-CEmployee health and hygiene

Official Wording

Effectiveness-Hair Restraints (C)

Inspector’s Notes

Noted staff not wearing a hair restraint while prepping food on the cookline.Provide

In Plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
majorCode 590.005/5-205.11-PFHandwashing

Official Wording

Using a Handwashing Sink-Operation and Maintenance (Pf)

Inspector’s Notes

Noted hand sink by the cookline blocked by a fan.Remove COS by the PIC

In Plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Boston Inspectional Services Department, Oct 29, 2026 · Original Source

Inspection

Oct 21, 2026

Failed

2 recorded violations

minorCode 590.002/2-402.11-CEmployee health and hygiene

Official Wording

Effectiveness-Hair Restraints (C)

Inspector’s Notes

Noted staff not wearing a hair restraint while prepping food on the cookline.Provide

In Plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
majorCode 590.005/5-205.11-PFHandwashing

Official Wording

Using a Handwashing Sink-Operation and Maintenance (Pf)

Inspector’s Notes

Noted hand sink by the cookline blocked by a fan.Remove COS by the PIC

In Plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Boston Inspectional Services Department, Oct 21, 2026 · Original Source

Inspection

Mar 11, 2026

Passed

0 recorded violations

No violations recorded in this inspection.

Official record from Boston Inspectional Services Department, Mar 11, 2026 · Original Source

Inspection

Mar 4, 2026

Passed

0 recorded violations

No violations recorded in this inspection.

Official record from Boston Inspectional Services Department, Mar 4, 2026 · Original Source

Inspection

Nov 19, 2025

Passed

0 recorded violations

No violations recorded in this inspection.

Official record from Boston Inspectional Services Department, Nov 19, 2025 · Original Source

Inspection

Feb 3, 2025

Passed

0 recorded violations

No violations recorded in this inspection.

Official record from Boston Inspectional Services Department, Feb 3, 2025 · Original Source

Inspection

Oct 31, 2024

Not required

0 recorded violations

No violations recorded in this inspection.

Official record from Boston Inspectional Services Department, Oct 31, 2024 · Original Source

Inspection

Oct 21, 2024

Passed

0 recorded violations

No violations recorded in this inspection.

Official record from Boston Inspectional Services Department, Oct 21, 2024 · Original Source

Inspection

Jan 19, 2024

Passed

1 recorded violation

notedCode L1Other

Official Wording

No wording provided in the official record.

Inspector’s Notes

2024 Health Permit not paid ensure payment

In Plain English

A plain-English explanation is being prepared. The official wording is the authoritative record.

More about inspection finding

Official record from Boston Inspectional Services Department, Jan 19, 2024 · Original Source

Inspection

Jan 12, 2024

Failed

1 recorded violation

notedCode L1Other

Official Wording

No wording provided in the official record.

Inspector’s Notes

2024 Health Permit not paid ensure payment

In Plain English

A plain-English explanation is being prepared. The official wording is the authoritative record.

More about inspection finding

Official record from Boston Inspectional Services Department, Jan 12, 2024 · Original Source

Inspection

Nov 15, 2023

Passed

3 recorded violations

majorCode 590.004/4-303.11-PFCleaning and sanitizing

Official Wording

Cleaning Agents and Sanitizers Availability (Pf)

Inspector’s Notes

Observed low temp machine with no detergent available. PIC replaced bottle when directed. Advised to retrain staff to monitor all availabilty of chemicals for equipment at all times.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.004/4-602.13-CCleaning and sanitizing

Official Wording

Nonfood Contact Surfaces (C)

Inspector’s Notes

Heavy food soils and debris located on the top of dish machine. Clean to remove.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.005/5-205.15-CFacility maintenance

Official Wording

System Maintained in Good Repair (C)

Inspector’s Notes

Handsink not operating. Per pic the sensor is not operating. Repair Advised pic to continue to use the handsink near dishmachine.

In Plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Boston Inspectional Services Department, Nov 15, 2023 · Original Source

Inspection

Nov 8, 2023

Failed

3 recorded violations

minorCode 590.004/4-602.13-CCleaning and sanitizing

Official Wording

Nonfood Contact Surfaces (C)

Inspector’s Notes

Heavy food soils and debris located on the top of dish machine. Clean to remove.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode 590.004/4-303.11-PFCleaning and sanitizing

Official Wording

Cleaning Agents and Sanitizers Availability (Pf)

Inspector’s Notes

Observed low temp machine with no detergent available. PIC replaced bottle when directed. Advised to retrain staff to monitor all availabilty of chemicals for equipment at all times.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.005/5-205.15-CFacility maintenance

Official Wording

System Maintained in Good Repair (C)

Inspector’s Notes

Handsink not operating. Per pic the sensor is not operating. Repair Advised pic to continue to use the handsink near dishmachine.

In Plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Boston Inspectional Services Department, Nov 8, 2023 · Original Source

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