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Eating & Drinking w/ Take Out · Boston, MA

Caffe Nero

443 Boylston St

Last inspected Oct 14, 2026 · View Map ↗ · Compare ↗

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SteadyThe last two inspections recorded a similar number of violations. Review the dated records below.

Quick Answers

When was Caffe Nero last inspected?
The most recent inspection on record was on Oct 14, 2026. The result listed by Boston Inspectional Services Department was “Passed”.
Were any violations recorded at the last inspection?
Yes: 2 violations recorded, none marked critical. Each one is listed below with the official wording.
How many inspections are on record?
7 inspections on record, from Mar 12, 2025 to Oct 14, 2026.
Has Caffe Nero ever been closed by the health department?
No closure appears in the 7 inspection records we hold for this business. The earliest is dated Mar 12, 2025.

The Full Inspection History

7 inspections

Inspection

Oct 14, 2026

Passed

2 recorded violations

majorCode 590.004/4-601.11-PFCleaning and sanitizing

Official Wording

(A) Equipment Food-Contact Surfaces Nonfood-Contact Surfaces and Utensils (Pf)

Inspector’s Notes

Observed mold-like substance on the sides inside the ice machine. Clean to remove mold-like substance.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.006/6-201.11-CCleaning and sanitizing

Official Wording

Floors Walls and Ceilings-Cleanability (C)

Inspector’s Notes

Observed debris on the floor under the 3 bay sink under the flip top and on the floor next to the ice machine. Clean to remove all debris. Recommend pulling the flip top out to clean under and behind. Observed soiled walls behind the 3 bay sink and to the left of the 3 bay sink. Clean walls. Observed soiled faucets at the hand sinks and soiled exterior doors on the small refrigeration doors. Clean to remove soil.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Boston Inspectional Services Department, Oct 14, 2026 · Original Source

Inspection

Oct 5, 2026

Failed

2 recorded violations

majorCode 590.004/4-601.11-PFCleaning and sanitizing

Official Wording

(A) Equipment Food-Contact Surfaces Nonfood-Contact Surfaces and Utensils (Pf)

Inspector’s Notes

Observed mold-like substance on the sides inside the ice machine. Clean to remove mold-like substance.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.006/6-201.11-CCleaning and sanitizing

Official Wording

Floors Walls and Ceilings-Cleanability (C)

Inspector’s Notes

Observed debris on the floor under the 3 bay sink under the flip top and on the floor next to the ice machine. Clean to remove all debris. Recommend pulling the flip top out to clean under and behind. Observed soiled walls behind the 3 bay sink and to the left of the 3 bay sink. Clean walls. Observed soiled faucets at the hand sinks and soiled exterior doors on the small refrigeration doors. Clean to remove soil.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Boston Inspectional Services Department, Oct 5, 2026 · Original Source

Inspection

Jan 13, 2026

Passed

7 recorded violations

majorCode 590.002/2-501.11-PFCleaning and sanitizing

Official Wording

Clean-up of Vomiting and Diarrheal Events (Pf)

Inspector’s Notes

Please provide vomit & diarrhea kit and keep the procedures document with the kit. Procedures document will be emailed over with this report.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.002(C)/2-102.12-CPermits, training, and postings

Official Wording

(A) Certified Food Protection Manager (C)

Inspector’s Notes

No allergen certificate posted on the wall. Please post allergen certificate

In Plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
minorCode 590.004/4-501.12-COther

Official Wording

Cutting Surfaces (C)

Inspector’s Notes

Observed scorn and worn cutting board located on the flip top unit. Resurface or replace

In Plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 590.004/4-602.13-CCleaning and sanitizing

Official Wording

Nonfood Contact Surfaces (C)

Inspector’s Notes

Organize and clean the back area where the warewash is located. Clean under the 3 bay sink.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode 590.004/4-703.11-PChemicals

Official Wording

Hot Water and Chemical-Methods (P)

Inspector’s Notes

Observed soiled counters and cabinet doors. Sanitizer buckets were deluted. The PIC and I refilled the sanitizer buckets and tested. 200ppm. Please ensure that the staff is properly trained on filling the buckets and testing the solution.

In Plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
minorCode 590.005/5-205.15-CFacility maintenance

Official Wording

System Maintained in Good Repair (C)

Inspector’s Notes

Observed no cold water at the 3 bay sink. Provide cold water

In Plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
notedCode L1Other

Official Wording

No wording provided in the official record.

Inspector’s Notes

Please pay for your 2026 Health Permit and post on the wall

In Plain English

A plain-English explanation is being prepared. The official wording is the authoritative record.

More about inspection finding

Official record from Boston Inspectional Services Department, Jan 13, 2026 · Original Source

Inspection

Jan 6, 2026

Failed

7 recorded violations

notedCode L1Other

Official Wording

No wording provided in the official record.

Inspector’s Notes

Please pay for your 2026 Health Permit and post on the wall

In Plain English

A plain-English explanation is being prepared. The official wording is the authoritative record.

More about inspection finding
majorCode 590.002/2-501.11-PFCleaning and sanitizing

Official Wording

Clean-up of Vomiting and Diarrheal Events (Pf)

Inspector’s Notes

Please provide vomit & diarrhea kit and keep the procedures document with the kit. Procedures document will be emailed over with this report.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.002(C)/2-102.12-CPermits, training, and postings

Official Wording

(A) Certified Food Protection Manager (C)

Inspector’s Notes

No allergen certificate posted on the wall. Please post allergen certificate

In Plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
minorCode 590.004/4-501.12-COther

Official Wording

Cutting Surfaces (C)

Inspector’s Notes

Observed scorn and worn cutting board located on the flip top unit. Resurface or replace

In Plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 590.004/4-602.13-CCleaning and sanitizing

Official Wording

Nonfood Contact Surfaces (C)

Inspector’s Notes

Organize and clean the back area where the warewash is located. Clean under the 3 bay sink.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode 590.004/4-703.11-PChemicals

Official Wording

Hot Water and Chemical-Methods (P)

Inspector’s Notes

Observed soiled counters and cabinet doors. Sanitizer buckets were deluted. The PIC and I refilled the sanitizer buckets and tested. 200ppm. Please ensure that the staff is properly trained on filling the buckets and testing the solution.

In Plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
minorCode 590.005/5-205.15-CFacility maintenance

Official Wording

System Maintained in Good Repair (C)

Inspector’s Notes

Observed no cold water at the 3 bay sink. Provide cold water

In Plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Boston Inspectional Services Department, Jan 6, 2026 · Original Source

Inspection

Aug 22, 2025

Passed

4 recorded violations

majorCode 590.002/2-102.11-PFOther

Official Wording

(C)(2) (3) and (17) Demonstration (Pf)

Inspector’s Notes

The person in charge is not trained in illness policy could not explain exclusionary symptoms. Retrain staff. Handout provided.

In Plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
criticalCode 590.002/2-301.14-POther

Official Wording

When to Wash (P)

Inspector’s Notes

Food employees observed leaving and returning to the work areas without first washing hands. Retrain staff.

In Plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
majorCode 590.002(B)/2-102.11-PFOther

Official Wording

(A) (B) and (C)(1) (4)-(16) Demonstration (Pf)

Inspector’s Notes

No allergen awareness certificate posted. Provide.

In Plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 590.004/4-602.13-CCleaning and sanitizing

Official Wording

Nonfood Contact Surfaces (C)

Inspector’s Notes

Crumbs and food debris on floors. Clean to remove.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Boston Inspectional Services Department, Aug 22, 2025 · Original Source

Inspection

Aug 15, 2025

Failed

4 recorded violations

majorCode 590.002/2-102.11-PFOther

Official Wording

(C)(2) (3) and (17) Demonstration (Pf)

Inspector’s Notes

The person in charge is not trained in illness policy could not explain exclusionary symptoms. Retrain staff. Handout provided.

In Plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
criticalCode 590.002/2-301.14-POther

Official Wording

When to Wash (P)

Inspector’s Notes

Food employees observed leaving and returning to the work areas without first washing hands. Retrain staff.

In Plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
majorCode 590.002(B)/2-102.11-PFOther

Official Wording

(A) (B) and (C)(1) (4)-(16) Demonstration (Pf)

Inspector’s Notes

No allergen awareness certificate posted. Provide.

In Plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 590.004/4-602.13-CCleaning and sanitizing

Official Wording

Nonfood Contact Surfaces (C)

Inspector’s Notes

Crumbs and food debris on floors. Clean to remove.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Boston Inspectional Services Department, Aug 15, 2025 · Original Source

Inspection

Mar 12, 2025

Passed

0 recorded violations

No violations recorded in this inspection.

Official record from Boston Inspectional Services Department, Mar 12, 2025 · Original Source

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