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Restaurant · Chicago, IL

Potbelly Sandwich Works

547 W Jackson Blvd

Last inspected Apr 7, 2026 · View Map ↗ · Compare ↗

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SteadyThe last two inspections recorded a similar number of violations. Review the dated records below.

Quick Answers

When was Potbelly Sandwich Works last inspected?
The most recent inspection on record was on Apr 7, 2026. The result listed by Chicago Department of Public Health was “Pass”.
Were any violations recorded at the last inspection?
Yes: 1 violation recorded. Each one is listed below with the official wording.
How many inspections are on record?
4 inspections on record, from Jan 18, 2024 to Apr 7, 2026.
Has Potbelly Sandwich Works ever been closed by the health department?
No closure appears in the 4 inspection records we hold for this business. The earliest is dated Jan 18, 2024.

The Full Inspection History

4 inspections

Canvass

Apr 7, 2026

Pass

1 recorded violation

notedCode 55Cleaning and sanitizing

Official Wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s Notes

OBSERVED MOP STORED WITH MOP HEAD DIRECTLY ON THE WALL AND FLOOR NEAR THE UTILITY SINK WHILE DRYING. INSTRUCTED TO STORE MOPS SUCH THAT MOP HEADS DO NOT CONTAMINATE FLOORS, WALLS, OR OTHER PHYSICAL FACILITIES WHILE DRYING AND MAINTAIN.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Apr 7, 2026 · Original Source

Canvass

Jul 2, 2025

Pass

1 recorded violation

notedCode 44Equipment and utensils

Official Wording

UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

Inspector’s Notes

FOUND FOOD CONTAINERS NOT STORED PROPERLY ON SHELVING UNITS.MUST STORE INVERTED.

In Plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

Official record from Chicago Department of Public Health, Jul 2, 2025 · Original Source

Complaint

Sep 20, 2024

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Chicago Department of Public Health, Sep 20, 2024 · Original Source

Canvass

Jan 18, 2024

Pass w/ Conditions

3 recorded violations

notedCode 1Permits, training, and postings

Official Wording

PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

In Plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 2Permits, training, and postings

Official Wording

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

Inspector’s Notes

No certified food service manager on site no certificate posted while handling and serving TCS foods ( deli meats, chicken....) instructed to obtain. Priority foundation violation 7-38-012.

In Plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 56Facility maintenance

Official Wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s Notes

Employee's personal items ( phone )stored on prep table, instructed to keep off.

In Plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Chicago Department of Public Health, Jan 18, 2024 · Original Source

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