Restaurant · Chicago, IL

Potbelly Sandwich Works

409 W Washington St

Last inspected Dec 2, 2025 · View Map ↗ · Compare ↗

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Pass

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

Quick Answers

When was Potbelly Sandwich Works last inspected?: The most recent inspection on record was on Dec 2, 2025. The result listed by Chicago Department of Public Health was “Pass”.
Were any violations recorded at the last inspection?: Yes: 1 violation recorded. Each one is listed below with the official wording.
How many inspections are on record?: 3 inspections on record, from Oct 3, 2023 to Dec 2, 2025.
Has Potbelly Sandwich Works ever been closed by the health department?: No closure appears in the 3 inspection records we hold for this business. The earliest is dated Oct 3, 2023.

The Full Inspection History

3 inspections

Canvass

Dec 2, 2025

Pass

1 recorded violation

notedCode 55Cleaning and sanitizing

Official Wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s Notes

FOUND WALL IN POOR REPAIR BY HOT SOUP PREPARATION AREAS.(CHIPPING PAINT).MUST REPAIR.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Dec 2, 2025 · Original Source

Canvass

Nov 19, 2024

Pass

2 recorded violations

notedCode 47Cleaning and sanitizing

Official Wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s Notes

Damaged cooler door gasket, Instructed to replace.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 55Cleaning and sanitizing

Official Wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s Notes

Floors not clean along wall base of rear prep area, food debris noted, instructed to clean and maintain.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Nov 19, 2024 · Original Source

Canvass

Oct 3, 2023

Pass

1 recorded violation

notedCode 51Water, plumbing, and sewage

Official Wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s Notes

OBSERVED A SLOW DRAINING OF WATER AT THE FRONT FOOD PREP SINK. INSTRUCTED TO REPAIR PLUMBING AND MAINTAIN.

In Plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Chicago Department of Public Health, Oct 3, 2023 · Original Source