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Santa Clara County, CA

Mrs Fields

2855 Stevens Creek Bl # 1096

Last inspected Oct 8, 2026 · View Map ↗ · Compare ↗

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Repeat ProblemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

Quick Answers

When was Mrs Fields last inspected?
The most recent inspection on record was on Oct 8, 2026. The result listed by Santa Clara County Department of Environmental Health was “Closed”.
Were any violations recorded at the last inspection?
Yes: 6 violations recorded, including 2 marked critical. Each one is listed below with the official wording.
How many inspections are on record?
3 inspections on record, from Oct 31, 2024 to Oct 8, 2026.
Has Mrs Fields ever been closed by the health department?
The records we hold show 1 closure, most recently on Oct 8, 2026.

The Full Inspection History

3 inspections

Routine Inspection

Oct 8, 2026

Closed

The health department recorded a closure at this inspection.

6 recorded violations

criticalCode K23Pests

Official Wording

No rodents, insects, birds, or animals

Inspector’s Notes

1. Observed Vermin: Documented in the following areas: Both dry and fresh mouse and rat droppings and dried urine in dry storage area in back of the facility underneath shelves; on top of boxes of food packaging; on lids of icing containers; on the floor. 2. Photographs: Taken for documentation purposes. 3. Supervisor Notified: Elizabeth T. 4. Notification: The person in charge during inspection, Virat, has been informed that the facility must close immediately. [CA]: The premises of each food facility must be maintained free of vermin. A facility cannot operate if there is a vermin infestation that leads to contamination of food contact surfaces, packaging, utensils, food equipment, or adulteration of food. The facility is required to cease operations immediately and must remain closed until all corrective actions on the provided checklist are completed. Requirements Before Reopening: 1. Email the signed and completed Reopening Checklist to the assigned inspector. 2. Submit a copy of the pest control report from a licensed provider.

In Plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode K34Cleaning and sanitizing

Official Wording

Warewash facilities: installed/maintained; test strips

Inspector’s Notes

Test strips were unavailable at the time of inspection. PIC set of the 3 compartment sink using quaternary ammonium sanitizer but had been testing sanitizer concentration with chlorine test strips. Quat test strips were found on site but appeared to be expired (no expiration date, outdated packaging, test strips significantly discolored). [CA] Testing strips shall be available on site at all times to adequately test the concentration of quaternary ammonium sanitizer.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K33Cleaning and sanitizing

Official Wording

Nonfood contact surfaces clean

Inspector’s Notes

Significant accumulation of dust and debris on floors throughout facility including the service area, in the back kitchen underneath the 3 compartment sink and reach in refrigerators, and in the back storage area .

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K38Facility maintenance

Official Wording

Adequate ventilation/lighting; designated areas, use

Inspector’s Notes

Prep and cooking area near service counter under ventilation hood was very dark; back storage area was also very dark and had multiple light bulbs out. Per PIC, the lights near the 3 compartment sink and in the dry storage area in the back had been out for at least a week. [CA] In every room and area in which any food is prepared, processed or stored or in which equipment or utensils are cleaned, sufficient lighting shall be provided.

In Plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
criticalCode K06Handwashing

Official Wording

Adequate handwash facilities supplied, accessible

Inspector’s Notes

*MAJOR* Handwash sink at service area was lacking hand soap and paper towels. [CA] Handwashing facilities shall be equipped with handwashing cleanser and single-use sanitary towels in dispensers at all times. [SA] PIC refilled bottle of liquid hand soap and provided a roll of paper towels *MINOR* Hand wash sink in back kitchen near 3 compartment sink was obstructed by bottles of cleaning products and mop heads. [COS] PIC was instructed to remove items so that the hand wash facility was accessible.

In Plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K45Cleaning and sanitizing

Official Wording

Floor, walls, ceilings: built,maintained, clean

Inspector’s Notes

Multiple ceiling tiles were found to be missing or in disrepair throughout the back of the facility: ceiling tile missing above janitorial sink; above door to walk-in freezer; above dry storage shelves. [CA] Walls and/or floors in food preparation area shall be kept clean and free from holes to prevent pest harborage.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Santa Clara County Department of Environmental Health, Oct 8, 2026 · Original Source

Routine Inspection

Oct 23, 2025

Pass

2 recorded violations

minorCode K21Water, plumbing, and sewage

Official Wording

Hot and cold water available

Inspector’s Notes

Hot water at the three-comp sink 114F [Ca] Mainain hot water at 120F or warmer

In Plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
minorCode K06Handwashing

Official Wording

Adequate handwash facilities supplied, accessible

Inspector’s Notes

Lack paper towel in the restroom dispenser and kitchen dispensers [CA] Keep all dispensers supplied - Correct

In Plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Santa Clara County Department of Environmental Health, Oct 23, 2025 · Original Source

Routine Inspection

Oct 31, 2024

Pass

1 recorded violation

criticalCode K06Handwashing

Official Wording

Adequate handwash facilities supplied, accessible

Inspector’s Notes

No paper towel in the front hand sink [CA] Keep all dispensers supplied - Corrected

In Plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Santa Clara County Department of Environmental Health, Oct 31, 2024 · Original Source

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